A price adjustment is a partial refund you get when the price of something you bought recently drops. This policy benefits customers more than sellers, so not all stores offer it. Let’s find out if Loft does.
Yes, Loft does offer price adjustments, but typically only within 7 days of purchase. Remember, this is for in-store purchases only. Online sales are not included.
Here’s how you can get a price adjustment at Loft:
1. Find your original receipt or order confirmation email.
2. Check Loft’s return and exchange policy to make sure you’re within the 7-day window.
3. Contact Loft customer service either through their website or by phone.
4. Explain that you want a price adjustment and provide purchase details.
5. Provide proof of the new, lower price.
6. Wait for a response to see if your adjustment is approved.
Moving on, Loft does offer free returns. Items must be returned within 30 days, and the item should be in good condition.
Loft Cash can be used to buy sale items, but it can’t be used on items that are already on clearance or have been previously reduced.
However, Loft does not refund shipping fees. Customers must cover all shipping costs for their orders.
If you’re not happy with your purchase, you can return Loft items under these conditions:
1. Verify the return policy to ensure your item is eligible.
2. Keep your receipt for the return process.
3. Make sure the item is in its original condition, with tags attached and no signs of wear.
4. Choose to return the item either in-store or by mail. For mail returns, include a return form and cover shipping costs.
5. If accepted, you’ll get a full refund to the original payment method.
In conclusion, Loft offers favorable price adjustments and a flexible return policy. However, you are responsible for any shipping costs involved in returns.
